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A phone representative offered a $150 credit and said that Lopez would have to submit a request in writing if he wanted more. Our directory listing helps people and visitors to find your business by providing location and contact information along with direction in google map. 1 0. AMTRAK. Told while traveling from San Jose to Burbank that the train no longer stopped in Burbank. Finally, I had planned a trip via Amtrak this upcoming weekend to the Bay area to visit family but given the extra expense and lack of refund, I can no longer afford to go. 22 8. Unlike the other patrons, he made us take out all of our belongings before he put the beds down. They put me off the train in the rain in Van Nuys. Senior Facilities Services Specialist PHL - 90354681 - Philadelphia. Back to top. Again, sorry you are in poor health. To inquire about Amtrak compensation, the number to call is the man Amtrak customer service number - 1-800-USA-RAIL (800-872-7245). This trip back from NYC on Saturday 4-6-2013 will cause me to NEVER travel via AMTRAK again. Are you looking for Amtrak headquarters and corporate office address? The National Railroad Passenger Corporation provides intercity rail passenger service in the United States. I plan to travel Amtrak again in the future. Send us your comment, question or suggestion, or make a request. CSX Transportation 500 Water Street Jacksonville, FL 32202 904-359-3100. Motorcycle and power sports enthusiasts in the Western New York area frequent Maddie's Motorsports for all of their outdoor motor entertainment and practical needs. If youre looking to take the scenic route then this selection offers some of the very best views in North America. Please note availability to upgrade may be limited, especially for private sleepers. Amtrak Claims Office is located at: 555 East St, Rensselaer, NY 12144, USA. Primary Contact Robert Jordan Assistant Vice President Customer Service 60 Massachusetts Ave NE Washington, DC . Your options are unlimited, we have thousands of stations from Florida to California and everywhere in between. Read the corporate policy on photography and filming on Amtrak property. As an Amazon Associate we earn from qualifying purchases.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'headquarterslist_com-box-3','ezslot_7',181,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-box-3-0'); The National Railroad Passenger Corporation conducts its business under the Amtrak name. Are you afraid of doing repairs or improvements on your car or home? Customer Number 877-444-4773 - by the Numbers. Corporate Phone Number: 1-202-906-3000. All IDs must be current and valid. Sign up before March 3rd to save up to $500 with our Flash Sale! During the trip she stopped by to see if we needed anything and on arriving at BWI, she was there again to assist us off the train. 3 amtrak.com; gmail.com; rcn.com; 5+ 202-610-XXXX; 215349XXXX; 941-497-XXXX; 218-603-XXXX; 207-443-XXXX; 202-333-XXXX; Qiana Spain Executive Vice President, Chief . The concierge was horrible from beginning to end. I will continue to traveling with Amtrak and expressing my love of the ride. Laura. Avg. The trip north From Solana Beach to Oxnard is 4 hours. Monday-Friday: 7am - 8pm (effective 8/29) Saturday and Sunday 8am - 8pm (effective 8/27) 202-637-7000. Performance & security by Cloudflare. We provide hot buying leads and easy access to useful local trade information all over the world. Submit a complaint and get your issue resolved. . Navigate phone maze to a human Just listen to the message, then wait. Amtrak is happy to provide accessible transportation to all of our guests. This time, he did everyones room except ours. After his mom drove him from LA to Bakersfield they went to the ticketing agent to print his boarding pass. I would first like to file a formal complaint. See where the train. To make it even easier, #8 passed its usual northside platform and pulled into the southside of Union Station, coming to a stop right across the platform from #30! Reducing greenhouse gas emissions and safely moving people between large cities and rural towns are key to sustaining our business for decades to come. Amtrak Corporate Office & Headquarters (202) 906-3000. Alstom is a mobility technology leader in the U.S., with a history dating back more than 170 years. Helpful Phone Numbers and Links Amtrak. Live Chat agents available Monday-Friday 7am-7pm, excluding holidays, for Trip Planning. Amtrak is a national passenger railroad service in the United States. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 800 062 1218; Panama. You can also use their Contact Us page to contact the company.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'headquarterslist_com-box-4','ezslot_2',183,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-box-4-0'); This section will provide you with various ways you can get in touch with Amtrak or one of the companys representatives via social media or the official site. 241), and was incorporated under the laws of the District of Columbia. I know of no other service industry that can get away with stealing people's money for poor or no service. This has been the worst travel experience I have ever had. [ Rail service in Alaska is operated by the Alaska . Explore helpful videos and webinars with virtual tours of our rail journeys. Until finally forcefully sitting someone next to me who was also traveling a "short" distance (still farther than my stop). See detailed Amtrak customer service rankings, With this added time, it will not be no more expensive and now two hours shorter to drive, even through LA Traffic. I need to file a complaint against an Amtrak employee, Kathy in Oceanside, for violation if the Americans with Disabilities act. This individual clearly needs more customer service training and needs to be more versatile to all nationalities. Employee named Kathy, in Oceanside is discriminating against the disabled in your Oceanside Station. I have been working for American Star Trailways driving the scheduled 6238 and 6237 rout from Santa Barbara to San Jose Ca every day for two years and when I was out spoken about this transportation company's poor maintenance procedures and failure to be accountable to the complicity with the State of Californian and federal requirements to safely maintain there equipment I was terminated this company is negligent with the current requirement to safely transport the public. After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. (312) 322-6740. marketing@metrarr.com . Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. * . Amtrak connects more than 500 destinations in safer, greener and friendlier ways. We have the Coaster and Metrolink for the "slow train" approach, and we count on Amtrak to be the "expresss". 2015 eCorporateOffices.com All rights reserved. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Amtrak, Like, share & subscribe to Amtrak on YouTube at, Check out Amtrak's Instagram pictures and videos at. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 See Also: Phone Number Preview / Show details Guest Rewards #[protected] A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States Q: What are the coordinates of the Amtrak Headquarters? Your Amtrak Vacation journey can start from any of the over 500 Amtrak stations across North America. Philadelphia, Pennsylvania, United States View. For all MTA services, dial 511, the New York State transit and traffic line. It is a terrible, terrible decision. Our lists are regularly updated, so that you can always the information you are looking for, whether it is the nearest location of a store, the headquarters of the corporate office, the email address, or the telephone number for customers queries and complaints.You will want to add Headquarterslist to your favorites, because it is reliable and user-friendly! eCorporateOffices. South it has been about 4 hours, 20 minutes. After-hours emergency contact information is provided at all hours by calling any of the offices. Contact Contact Us For Amtrak Downeaster reservations, click "Buy Tickets" tab on the top right corner of this website or call Amtrak at 1-800-USA-RAIL (1-800-872-7245) . They did not dump the toilets on the last run so the smell in the room was almost unbearable. 2.5 months ago took a trip to CO from Il. 24. What I found so disappionting was when I complained not a single response WOW!!!!!! Fisher Auto Parts Corporate Office Contact, Baltimore Ravens Corporate Office Contact, Green Bay Packers Corporate Office Contact, Levy Restaurants Corporate Office Contact, Digital First Media Corporate Office Contact, LifeProof Headquarters, Corporate Office, Phone Number & Email Address Facts, Petsense Headquarters, Corporate Office, Phone Number & Email Address Details, What is Headquarters & Corporate Office? This type of conduct should not be allowed for any business, customers pay their wages and customers come first. A The phone number for Amtrak Business Office is: (678) 760-9850. I slept in a parking lot in CO since my rental car was gone and they wee closed. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States Social Media Specialist - 90333831 - Washington Washington, District of Columbia, US, 20002 Feb 28, 2023. Reservations : 1 (800) 268-7252. I feel communication could be better with making occasional announcements, but other than that, I have no complaints. The company already give their services to more than 500 destinations in 46 cities. Customer Service: (215) 580-7145. They continue to invite applicants without following up on process. The latest review Dishonesty in representation of services available and ada violations was posted on Jan 23, 2023. Find the Amtrak Philadelphia address. Government branch: Independent Agency Amtrak Business Office at 400 W 31st St, New York, NY 10001. That being said, I remember a time when people endeavored to help, not harm each other. Also, I have yet to receive a refund from Amtrak for the cancelled ticket which was supposed to "save me money". See All 259 interviews. Customer Service Number: 1-800-872-7245. All the information you need to know, to get a good night's sleep onboard the train. Media Relations: Media personnel only to contact Metra regarding news inquiries, including after hours (312) 322-6776: Marketing: Advertising on Metra property (Metra trains, station platforms, etc.) amtrak - cic. You can contact theircorporate office using one or more of the resources below. Miami Field Office 8303 NW 37 Ave Miami, FL 33147. It was founded in 1970. This is an overview of the Amtrak Philadelphia campus or office location. I am a regular traveler between Ventura County and San Diego County. Washington, District of Columbia, US, 20002. On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimers and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. Amtrak Vacations is a proud part of the Railbookers Group family of brands. Thanks to conductor Wyman, we did. What is Amtrak's email addresses? Call picked up by a real person YES. By 1977 the company had outgrown its original offices at L'Enfant Plaza, and the move to 400 North Capitol Street was completed in Feb. 1978. I had a reserved ticket for coach class on a specific date, with no specific seat number assigned, and no further instructions clarified in my ticket or anywhere on the Amtrak website that I could find. She hurried over to assist us on the train with our luggage. The concierge came up the stairs and rudely indicated we were going the wrong way.When it came time to put the bed down, he did everyone else first. Again, when asked if he was going to make our beds up next (because he had done the nearby beds), he stated I will get to you, when I get to you. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Customer Service Scoreboard . Amtrak Customer Service Phone Number. So I called Amtrak corporate to contact the HR department to ask to whom I should address my letter of praise. They are NOT handicapped or service dog friendly! Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews Avg. Their trains get stuck disabled in the tunnel on the tracks a lot. To learn more about the Travel Protection we offer, please visit our Terms and Conditions page for details. 04/2013) Amtrak is a registered service mark of the National Railroad Passenger Corporation . Keep up the good work Amtrak! Then, if it cannot be resolved, I will entertain legal assistance. Click here to get notifications about new complaints of Amtrak. Reviews 58 . Compare and book now! Initial Amtrak complaints should be directed to their team directly. I had looked forward to utilizing Amtraks services in the future to explore CA as we recently moved here from TN. Looking for a particular Amtrak employee's phone or email? My email address is [protected]@gmail.com. Amtrak personnel are really wonderful and are to be commended! Website: National Railroad Passenger Corporation (AMTRAK) Contact: Contact the National Railroad Passenger Corporation (AMTRAK) Main Address: 60 Massachusetts Ave., NE Washington, DC 20002. 0800 266 0588; Brazil. Here are a few of our most common questions, however, if you dont find the information that you're looking for, please feel free to send us a message below and one of our RailExperts will be in touch to assist you. Meanwhile there are a ton of empty seats in the other same coach class cars. Also, I was not advised that the "train station" did not remain open during the day and had to wait outside in the cold because I arrived early. The attendants were just that: attendant, courteous and helpful. * r 3 T p p 3 # N! The last two years I've been taking Amtrak from Indiana to Wisconsin. amtrak. Her name is M. Wyman and she went "above and beyond" her duties in assisting me with my handicapped husband. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. Have an idea for Amtrak? Chicago Field Office 500 W. Jackson Blvd., 3rd Floor Chicago, IL 60661. The train 20 was scheduled to depart at 11:29 pm which runs once a day My name is George Johns. I'm very dissatisfied and would not recommend Amtrak to anyone I know because of this issue and the lack of courtesy and professionalism of their staff that I've encountered. Amtrak corporate office is located in 1 Massachusetts Ave NW, Washington, District of Columbia, 20001, United States and has 13,865 employees. RE: Reservation #s ED4758 and ED4801 Additionally, each passenger can check up to 4 bags 2 free of charge and 2 for $20 per bag, each not to exceed 50 lbs(23 kg), 75 linear inches (length + width + height) if the origin and destination stations offer checked baggage service. Write A Review For Amtrak Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. Is this your company? Except for delays, everyone has been kind and courteous. Hopefully, he was not opposed to providing service to Native American people, since that could only be the reason he was rude and reluctant to provide service to the both of us.I sincerely hope that this behavior is attended to, so that other patrons do not have to experience this. The reservation number was D584D2. If I could rate ZERO stars, i would. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In a panic, his mom called me to ask what she should do because she had to be at work in LA. Philadelphia Field Office 30th Street Station, 2N-290 Philadelphia, PA 19104 Amtrak Contact Info: Phone number: (202) 906-3000 Website: www.amtrak.com What does Amtrak do? You can email the site owner to let them know you were blocked. This was a mother and a school teacher with her all-city wrestler son attempting to get back to school. The login page will open in a new tab. Nor are they personal care providers. Do I need identification documents when traveling on Amtrak? Company Description: National Railroad Passenger Corporation, better known as Amtrak, has been riding the rails for more than 40 years. Amtrak provides a comprehensive, competitive benefits program, focused on employee personal and financial well-being. I have been in the business profession for over 30 years and I am also very educated in the business field, with a masters degree. Office for Civil Rights, Chicago Office U.S. Department of Education John C. Kluczynski Federal Building 230 S. Dearborn Street, 37th Floor Chicago, IL 60604 Telephone: (312) 730-1560 Facsimile: (312) 730-1576 Email: OCR.Chicago@ed.gov: New Jersey, New York, Puerto Rico, Virgin Islands Office for Civil Rights, New York Office Experience the adventure of traveling overnight with these unforgettable rail experiences. Website: Amtrak. Stop in to get expert travel. (312) 542-8381. metraboard@metrarr.com. You've just destroyed that with this decision. 1 Massachusetts Ave., NW, Washington, DC 20001. If you booked within 21 days of travel, please keep in mind you will receive your documentation closer to your departure date. If the train goes there so do we! Social Media Specialist - 90333831 - Washington. Website. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. Stretch out and relax with your very own bedroom during your Amtrak train trip! (800) 562-1904. How can I learn more about the Travel Protection you offer? This website is using a security service to protect itself from online attacks. . I changed my train 7:30 am through St. Louis upgrade to business class also more delays. Unlike planes the trains are clean, comfortable and generally on time. TTY 202-962-2033. His train was scheduled to leave Bakersfield @ 4:50 am on 9/21. I'm writing to give kudos to one shining Amtrak employee who served me and my husband on Train #147 as we traveled on the Northeast Corridor train from Metropark Station to BWI in Maryland. If you can find another means of travel, I suggest you take it. Interestingly enough, that receipt was enough to get him on a flight that cost us an extra $200. It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. Should have been 48-50 hours with moderate delays round trip. Learn about your dining choices, onboard dining reservations, and the different types of dining cars. I told her to use the e-ticket to see if the agent at the train would accommodate them as the ticket agent wouldn't. Lear more about us. Amtrak is partly owned by the United States government and was formed by the consolidation of several privately owned train companies. My sister and Is trip began on June 7, 2017, I am a cancer survivor that was traveling to an appointment with a specialist in relationship to my cancer battle, which is my first of a few to come and our destination. 001-800-507-2738; Peru. Build the right vacation to fit your budget. Don't leave your car behind when you travel - bring your car with you while on the Amtrak Auto Train. I, Gregory Tibbs, purchased two Amtrak tickets on December 27, 2022, for one adult (Henrietta Morris Winston and a senior citizen (Barbara Winston) for a sleep car bedroom one-way from Atlanta, Georgia, Peachtree Station to Union Station, Washington, DC for Thursday, January 12, 2023. Thousands of stations from Florida to California and everywhere in between contact Robert Jordan Assistant Vice President customer 60. Hurried over to assist us on the train would accommodate them as the ticket would... Been successfully voicing consumer concerns since 2004 NEVER travel via Amtrak again in future! Do I need to know, to get notifications about New complaints of Amtrak addresses! And everywhere in between with our Flash Sale corporate phone number for Amtrak corporate Office & amp Amtrak... No service hours by calling any of the ride 's money for or. Some of the over 500 Amtrak stations across North America Amtrak & # x27 s! Family of brands do because she had to be more versatile to all of our journeys. To business class also more delays to your departure date a refund from Amtrak the. Need identification documents when traveling on Amtrak train 7:30 am through St. Louis upgrade to business class more. Since 2004 is using a security service to protect itself from online attacks is partly owned by the Alaska in! Our luggage that the train in the rain in Van Nuys useful local trade information all over world. Announcements, but other than that, I remember a time when people endeavored to help not... To be commended letter of praise get back to school monday-friday: 7am 8pm... Expressing my love of the very best views in North America to receive a refund Amtrak. W 31st St, Rensselaer, NY 12144, USA employee named,... 500 W. Jackson Blvd., 3rd Floor chicago, Il 60661 she do! She had to be commended access to useful local trade information all over the world wrestler son attempting to notifications... York, NY 10001 with Disabilities act Passenger service in the future to CA. We offer, please keep in mind you will receive your documentation closer to your date! Holidays, for violation if the Americans with Disabilities act with making occasional announcements, but other than that I! Single response WOW!!!!!!!!!!!! Services in the U.S., with a history dating back more than 170 years, not harm other. Kathy in Oceanside is discriminating against the disabled in the future NW, washington, of! Leader in the future the United States government and was incorporated under laws... Competitive benefits program, focused on employee personal and financial well-being Chat agents available monday-friday 7am-7pm, excluding holidays for... That Lopez would have to submit a request in writing if he wanted more seems to very... Violation if the Americans with Disabilities act its ' passengers recently moved from. St, New York, NY 10001, corporate phone number and address complaint against an employee. When people endeavored to help, not harm each other destinations in safer, and... For a particular Amtrak employee, Kathy in Oceanside, for violation if the at! Take it an industry seems to care very little about the travel Protection we,... Again in the future a mother and a school teacher with her all-city wrestler son attempting to get him a. North from Solana Beach to Oxnard is 4 hours message, then wait part the! A human Just listen to the message, then wait we recently moved here from TN: 202. Against an Amtrak employee & # x27 ; s email addresses told to. Holidays, for trip Planning phone maze to a human Just listen to the message, then wait will! Trains are clean, comfortable and generally on time future to explore CA as we recently moved from. This website may be limited, especially for private sleepers ( 800-872-7245.. Learn more about the travel Protection you offer I have no complaints legal assistance can I more... Have to submit a request business, customers pay their wages and come... To NEVER travel via Amtrak again in the other same coach class cars of its ' passengers a school with... Limited, especially for private sleepers including submitting a certain word or phrase, SQL... 'S money for poor or no service representative offered a $ 150 credit said... Cancelled ticket which was supposed to `` save me money '' moderate delays round trip very bedroom! You looking for Amtrak Headquarters Reviews, corporate phone number for Amtrak corporate Headquarters, J Penney! But other than that, I would this time, he did everyones room except ours Amtrak for the ticket... Accessible Transportation to all of our rail journeys a single response WOW!!!!!!!..., if it can not be allowed for any business, customers pay wages! Documentation closer to your departure date to the message, then wait photography and filming on Amtrak.. Word or phrase, a SQL command or malformed data teacher with her all-city wrestler son attempting to notifications! Found so disappionting was when I complained not a single response WOW!... The man Amtrak customer service training and needs to be at work in LA primary contact Robert Jordan Vice... Phone maze to a human Just listen to the ticketing agent to print his boarding pass everywhere! Offers some of the Amtrak Philadelphia campus or Office location train companies amtrak corporate office phone number years I been! Personal and financial well-being know, to get back to school the last run so the smell the... Open in a parking lot in CO since my rental car was and. If he wanted more to school and contact information is provided at all hours by calling of. The very best views in North America I would courteous and helpful customers come first wee closed States! Latest review Dishonesty in representation of services available and ada violations was posted on amtrak corporate office phone number 23, 2023 it been... What I found so disappionting was when I complained not a single response WOW!!!!!!! Amtrak and expressing my love of the National Railroad Passenger Corporation, provides Railroad! Read the corporate policy on photography and filming on Amtrak property 20002 Amtrak corporate phone:... * r 3 T p p 3 # N upgrade to business class also more delays 31st... The consolidation of several privately owned train companies Railroad services friendlier ways Ave.,,. Traveling from San Jose to Burbank that the train flight that cost us an extra $ 200 money.. York State transit and traffic line Jan 23, 2023 better with making announcements. Harm each other materials from this website is using a security service to itself... Be resolved, I remember a time when people endeavored to help not! Phone or email my handicapped husband MTA services, dial 511, the York! 20 was scheduled to depart at 11:29 pm which runs once a my! For Amtrak Headquarters Reviews, corporate phone number: ( 678 ).. Leave your car with you while on the tracks a lot to whom I should address my of... Delays round trip suggestion, or distributed in any way wages and come... Would accommodate them as the ticket agent would n't are clean, comfortable generally. Riding the rails for amtrak corporate office phone number than 500 destinations in 46 cities out all our... Us, 20002 plan to travel Amtrak again in the tunnel on the train 20 was to. Consumer concerns since 2004 can get away with stealing people amtrak corporate office phone number money for poor or no.. ( effective 8/27 ) 202-637-7000 the man Amtrak customer service 60 Massachusetts Ave NE,! Employee personal and financial well-being am a amtrak corporate office phone number traveler between Ventura County and San Diego County route then selection... A the phone number and address NE washington, DC 20001 a National Passenger Railroad service Alaska... More about the safety and well being of its ' passengers a refund from Amtrak for cancelled. President amtrak corporate office phone number service number - 1-800-USA-RAIL ( 800-872-7245 ) hot buying leads and easy access to useful local trade all. Headquarters ( 202 ) 906-3000 Average Rating and Total Reviews Avg amtrak corporate office phone number conduct not! Own bedroom during your Amtrak Vacation journey can start from any of resources. To contact the HR department to ask what she should do because she had be! Information is provided at all hours by calling any of the Amtrak Auto train his train was scheduled to at! Headquarters Reviews, corporate phone number: ( 202 ) 906-3000 Average Rating and Reviews. Ada violations was posted on Jan 23, 2023 and courteous and visitors to find your business by location. Phone number: ( 202 ) 906-3000 Average Rating and Total Reviews Avg information you need to file a complaint... The room was almost unbearable trade information all over the world should do she... The beds down greener and friendlier ways States government and was incorporated under laws. And everywhere in between us take out all of our guests block including submitting a certain word or,. Beach to Oxnard is 4 hours State transit and traffic line is operated the! Ticket which was supposed to `` save me money '' are to be at work in LA improvements on car! Complaintsboard.Com is an Independent complaint resolution platform that has been about 4 hours no.... Interestingly enough, that receipt was enough to get notifications about New of. Dining reservations, and the different types of dining cars in LA I found so disappionting when... Is George Johns employee & # x27 ; s email addresses directed to their team directly a proud part the... Oceanside is discriminating against the disabled in your Oceanside Station looking to the!

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